Shipping & Returns
Shipping
We currently ship Discover The Netherlands! to addresses in the Netherlands only.
Shipping within the Netherlands: € 2,95 per order
We post your order within 2 business days after payment. Delivery usually takes 1–2 business days after that.
The shipping cost is always shown before you pay. If you order more than one game, you pay shipping once for the complete order.
Ordering from another country?
Please email joop@joopkdevries.nl before you order. We will let you know whether delivery is possible and what the shipping costs will be.
Is your order delayed, damaged, incomplete or incorrect? Please email joop@joopkdevries.nl and we will sort it out.
Returns
Changed your mind? You have the right to cancel your online purchase without giving a reason within 14 days after receiving your order. Use our Cancel my purchase page, or the model withdrawal form on that page.
After cancelling, you have 14 days to return the game to:
Joop K. de Vries
Hospeslaan 51
2015 GJ Haarlem
The Netherlands
The direct cost of returning the game is your responsibility. For refunds and the full conditions of withdrawal, see our Terms & Conditions.